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Nick has been in the microcomputer industry since 1975. He’s done extensive training, including adjunct teaching at various colleges, and lots of end-user support. Nick also spent 20 years as a professional actor. Since 1989, Nick’s co-hosted Sound Bytes. Since 1995, he’s hosted Computer FAQs on YNN, Time Warner’s all-news cable channel. Since 1996, he’s done a weekly column in Gannett’s Democrat & Chronicle newspaper. Nick’s known for answering questions simply, concisely, and logically, in language that does not confuse or talk down to the questioner. Nick’s recently taken the plunge into Social Media, and you can find him on Twitter (@NickFrancesco), and Facebook (http://facebook.com/nick.francesco). He is also the author of The Security Tango (http://securitytango.com/) which has helped millions of people rid their computers of viruses, spyware, trojans, and other malware. You can e-mail Nick Francesco at firstname.lastname@example.org.
Years ago, while still at Eastman Kodak, I was viciously attacked by a relatively new bug – a large but slow desktop critter! I started out on a TRS-80, 8 ½” floppy drive, 64mg of memory. Soon, I was buying my first IBM PC Junior. Ahhh, the beginning of the end. Within a week, I had it torn down for upgrades. I realized that this was something I could do 24 hours a day … the thrill of the hunt when troubleshooting; the creative challenge of new-builds; and, best of all, the different people I get to meet and work with each day. Early 1991, I started what is now Enright PC Management Services, Inc., and left EK shortly after. My focus is to support business or home PC needs while minimizing workflow disruption. User-friendly service, high-quality parts, and off-hour scheduling are the by-words of Enright PC Mgt. The first word is my name … symbolic of my being as up-front with clients as possible!